FAQ's

No, it is not necessary to create an account on our website to place an order for your desired product. However, creating an account can help you get other important information associated with your past and present orders. It will help you review our products, also check your previous /pending/ present orders. Moreover, you will also be able to cancel the order and exchange the purchased item. You have to simply register with your name, email address, mobile number and a password of your choice.

All ordered products are dispatched within 24 hours (i.e. excluding Sundays and Public holidays). Moreover, you will also receive a confirmation email and a text message on your registered details with a tracking ID. You can also track your order by clicking the link below:
https://divisastore.com/pages/track-order

You can pay for your purchased order by using the following payment methods: COD/UPI/Debit Card/ Credit Card/Net Banking.

Yes, we provide you Cash On Delivery (COD) service on every product all over India.

Yes, A minimum COD fee of Rs. 30/- will be levied on COD orders.

A minimum fee of Rs. 49 on orders below Rs. 499 will have to be paid by the customer. And no delivery fee will be charged on the orders of Rs. 499 and above across all over India.

You can expect the delivery of purchased item within 7-8 working days. And for the locations which are in the difficult coverage area, it may take the time of 10-12 working days.

You can cancel your order by going to the “ My Account” section and clicking on the “Cancel Order” option. Or else you can also contact our customer care team at +91 82956 48888. We will be happy to assist you in an appropriate way for the cancellation process.

Yes, considering our customers’ convenience, we also accept orders over the telephone. Please call us at 082956-48888 to place your order and give us a chance to help you with the best possible assistance.

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