Delivery Info

Shipping Policy

  • Dr. Ortho Strong Oil - 120ml bought during the period of "Independence Day Sale"  will not be eligible for return.
  • Dr. Ortho Orthotic Range bought during the period of "Payday Sale, Month-end Sale, Special Offer Sale, Festive Offer Sale, Black Friday Sale, or any kind of sale" will not be eligible for return/replace/refund.
  • We at Divisa Store ship our products pan India.
  • Minimum order value should be above Rs. 100.
  • A minimum fee of Rs. 49 on orders below Rs. 449 will have to be paid by the customer. And no delivery fee will be charged on the orders of Rs. 449 and above across all over India.
  • Cash on Delivery available for orders from Rs. 200 to Rs. 2000.
  • Order above 2000/- will be accepted on prepaid payments only.
  • If the cart value is Rs. 499 or below, 5% discount is available on it. And if the cart value is  above Rs. 499, 10% discount would be availed on it. 
  • Orders placed after Saturday 5:00 PM will be processed for shipment only on the following Mondays or upcoming working days.
  • The estimate delivery time may vary slightly from State to State & Metro to Non-Metro City. Days are calculated as working days, excluding Sundays & Holidays.
  • If you receive any product in broken or damaged condition or if you have received any wrong product in the place of which had ordered, for its return and exchange, you can call / mail/ message us on the given contact details. Dr. Ortho provides 2-3 day of validity to get your goods returned after the delivery is done. But, if you fail to inform us about the same at the specified time limit, no refund/ replace/ return will be processed.
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