Return and Exchange Policy

Shipping and Delivery


Purchases are shipped from our warehouse M/S DEERGHAYURVEDA at Ambala by reputed courier agencies. Ordered products can be delivered to your destination within 3-7 working days. However, the delivery process may take 10-12 days to get complete in the locations that come in a difficult coverage zone.

 

Return and Exchange


At Divisa Store, we continuously endeavor to provide you the best and easiest shopping experience. However, Divisa Store is not responsible for any damaged or opened product after delivery, we will not exchange or return any used or opened product once delivered.

 

Divisa Store is not responsible for any damage caused after product delivery. 

 

In the situation of any problem or quality issue associated with the delivered product, you can contact our customer care service team at 08295648888 or email us at contact@divisastore.com within 24 hours of the product delivery.


• We can exchange or return any product if the received item is unused, intact, saleable and in an undamaged condition with original packaging and receipt.

• Return and exchange requests will be subject to checking and inspection by Divisa.

• The product should be in its original packaging & with the product invoice.

• Postage & shipping will not be refunded.

• Once your request accompanied with return or exchange or refund is accepted, the further process will be completed within 7-21 working days.

 

 

Any purchased good may be eligible for return /replace/refund within 7 days from the date of product delivery if fulfills the following conditions….

 

    • Sold/ delivered in physically damaged condition.
    • Any missing part or accessory
    • Product is not used
    • Product packaging is not opened
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