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Freedom Sale FAQ's

FREQUENTLY ASKED QUESTIONS


Click on some of the most frequently asked questions 

below to see if we have your answer..

Q1. How to order?
You can order the products of Dr. Ortho from our official website (www.drorthooil.com).

Q2. How can I track my order?

To confirm the order we will call you. Once you confirm the order we will proceed to dispatch the order and will notify you on your mail and SMS along with the tracking link and order number.

Q3. Till when the Independence Day’s Offer is valid?

It was valid until the morning of 16 August 2021.  The offer is closed now.

 

Q4. What payment methods are available on the website?

We have UPI, Wallets, PayPal, Debit card, Credit Card, Net banking and COD for the payments.

Q5. Are there any shipping charges?

Yes, Rupees 50 is the shipping cost.

 

Q6. How many orders can we place with one mobile number?

If this query is about the Independence day offer then it was only valid until 15 August 2021 Midnight only. Otherwise, you can order as much as you want to from the same number.

 

Q7. Can we place an order without creating an account?

Yes, you can place an order without creating an account from the website.

 

Q8. When will I receive my order?

Once the order will proceed to dispatch we will notify you on your mail and SMS along with the tracking link and order number. With the help of that link, you can track and see when will you receive your order.

 

Q9. Why I’m not getting an order confirmation message after placing the order?

To confirm the order we will call you. Once you confirm the order we will proceed to dispatch the order and will notify you on your mail and SMS along with the tracking link and order number.

 

Q10. Are you shipping to other countries?

We are sorry to inform you but we don’t ship our products outside India.

 

 

 

 

 

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